Tacswap does NOT get involved in transaction disputing or 3rd party payment related issues. If you submit a ticket regarding these issues you may not receive a response.

Flagging Potential Scammers and Listings

Flagging is a process that signals a potential hazardous account or listing to the Tacswap team. Should an account seem suspicious or a listing have inappropriate content, users have the ability to flag that user's listing for review.

A member of the Tacswap team will review and take action based on their findings. If you are 100% certain that this is a scam, consider leaving a comment on fraudulent listings to help prevent unsuspecting users from getting scammed prior to Tacswap team members being able to assess and take action.

Blocking

The Blocking of a profile will disable that profile from messaging you directly and also from commenting on your listings, a block will also automatically trigger Hiding. Feedback is still enabled for those that you block.

To Block someone, navigate to the menu at the top of the individual account profile that you would like to block. Once clicked you will see a Report and Block User option.

To Unblock, navigate to Account Settings > Manage contacts > Blocked Users. You can also arrive at this menu from your own profile page directly via the same top menu that you would use to block another profile. If you wish to see this user's listings on the main feed again, then you must also unhide them.

Hiding

If you Hide a user’s listings then their listings will no longer populate on your primary feed but they will not be blocked.

To Hide someone’s posts, navigate to the menu at the top of a user’s account page. Within that menu, you will see the option to Hide this user’s posts.

To unhide someone's posts, navigate to Account Settings > Manage Contacts > Hide User Feed.